OFFICE COMMUNICATION

Introduction 
Communication is the most important activity for everyone. Communication is always done at home, at work, at school, and wherever we are. When we work in the office, we must relate to other people, such as friends, superiors, subordinates, and customers. An office employee should have good communication skills with all parties, especially the communication with the customer. Communication can be done by using the media or no media. Communication can also be done in the form of verbal and non-verbal. This type of communication is also divided into formal and informal communication.

Media Communication
Media that can be used for communication in the office include:
1. Phone
2. Cell phones
3. facsimile
4. E-mail
5. Letter

Verbal and Non-Verbal Communication
Verbal communication is communication that uses words spoken verbally or in writing. Every normal person is usually able to communicate verbally.
Non-verbal communication is a communication that does not use words, but menggunan symbols or particular signs.